MOUNSER ships worldwide. All MOUNSER jewelry items are made to order. Once payment has been approved, please allow for the production timeline indicated on each product page.
At the time of purchase, MOUNSER will send you an order confirmation and once your order has shipped, your tracking details will be remitted. Please note that once your order has been placed it goes into our production flow and we are unable to offer cancelation service.
For orders over $150 we provide free standard shipping in the US. Standard shipping typically takes 3-5 business days barring carrier delays. If you need an order expedited, please email info@mounser.com prior to purchasing to discuss the potential for a faster delivery window.
+ USA Shipping Partner: UPS Free Standard Shipping for orders over $150.00 & UPS Expedited Shipping options.
+ International Shipping Partner: DHL Express Shipping. Shipping service charges vary by location and will be calculated at check out.
Duties and Taxes: Domestic customers ordering from the USA will be charged sales tax at the time of order placement. For international customers, import tax and customs duties will be calculated during check out at the time of order placement.
Please note that MOUNSER is not responsible for the import tax and customs duties of refused packages. If packages are refused, these duties and taxes charged as well as return shipping will be deducted from your refund if incurred.
